Privacy Policy

This Privacy Policy explains how personal data is collected, used, and protected when you visit or make a purchase from this website.

Controller

The controller responsible for the processing of personal data on this website is:

Filippo Salmina Design
Im Wingert 6
8049 Zurich
Switzerland
Email: lucien@lucien-desir.ch

Website

This Privacy Policy applies to the website: lucien-desir.ch

Personal Data We Collect

We may collect and process the following categories of personal data:

– contact details such as name, email address, billing address, shipping address and phone number
– account data if you register a customer account
– order and payment-related information
– communication data if you contact us regarding an order or service request
– technical data such as IP address, browser type, device information and website usage data
– marketing and analytics data, including interactions with our website, advertisements and newsletters

How We Collect Personal Data

Personal data may be collected when you:

– visit our website
– create a customer account
– place an order
– subscribe to our newsletter
– interact with analytics, advertising or payment services integrated into the website

Purposes of Processing

We process personal data for the following purposes:

– to provide and operate the website
– to process and fulfil orders
– to manage customer accounts
– to communicate with customers بشأن orders, purchases and related services
– to process payments securely
– to deliver goods through postal and courier services
– to send newsletters and marketing communications where permitted
– to analyse website traffic and improve our website, products and services
– to protect the website against misuse, fraud and security risks
– to comply with legal obligations

Legal Bases

We process personal data where this is necessary:

– for the performance of a contract or to take steps prior to entering into a contract
– for compliance with legal obligations
– for our legitimate interests in operating, securing and improving our website and business
– on the basis of consent, where consent is required, for example for certain cookies, analytics, advertising technologies or newsletter subscriptions

Customer Accounts

Customers may create an account on our website. In this case, we process the information required to create and manage the account, including login details, order history and saved customer information.

Orders and Payments

When you place an order, we process the personal data necessary to complete your purchase, including billing, shipping and payment details.

Payments on this website may be processed through third-party payment providers, including:

– Stripe
– PayPal
– Google Pay
– Apple Pay

Payment data is processed directly by the relevant payment provider in accordance with its own privacy policy and security standards. We do not store full payment card details on our own servers unless this is explicitly required and lawfully permitted.

Shipping and Delivery

To deliver ordered goods, we share the necessary shipping information with postal services and standard courier providers. This typically includes name, delivery address and, where necessary, contact details.

If you subscribe to our newsletter, we process your email address and, where applicable, related subscription data in order to send you updates, news and marketing communications. You may unsubscribe at any time via the unsubscribe link in the newsletter or by contacting us directly.

Analytics and Advertising

We use analytics and advertising services to understand how visitors use our website and to improve our online presence and marketing activities.

This may include the following services:

– Google Analytics
– Google Ads
– Independent Analytics

These services may collect personal data such as IP address, device information, browser information, pages visited, time spent on pages, referral sources and interactions with advertisements or website content. Where required by applicable law, such technologies are only activated based on your consent.

Cookies and Similar Technologies

This website uses cookies and similar technologies to ensure the proper functioning of the website, to analyse usage, and to support advertising and marketing functions.

Some cookies are technically necessary, while others are optional and may require your consent. You can manage your preferences through the cookie banner or your browser settings.

Hosting

This website is hosted by Hostpoint. As part of the hosting services, technical data such as IP addresses, server logs and system-related information may be processed to ensure website security, availability and performance.

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including for the performance of contracts, customer service, legal compliance, tax and accounting obligations, dispute resolution and enforcement of our agreements.

Order-related and invoice-related data may be retained for longer where required by applicable commercial or tax law. Newsletter data is retained until you unsubscribe or request deletion, unless a longer retention period is legally required.

Sharing of Personal Data

We may share personal data with third parties where necessary for the operation of our website and business, in particular with:

– payment service providers
– shipping and delivery providers
– hosting providers
– analytics and advertising providers
– technical service providers and plugin operators where required for website functionality
– authorities or courts where we are legally obliged to do so

International Data Transfers

Some recipients of personal data may be located outside Switzerland or outside your country of residence. Where personal data is transferred abroad, we take appropriate steps to ensure an adequate level of data protection in accordance with applicable law, for example through contractual safeguards or transfers to recipients in jurisdictions recognised as providing adequate protection.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on the applicable law, you may have the right to:

– request access to your personal data
– request correction of inaccurate personal data
– request deletion of your personal data
– request restriction of processing
– object to certain processing activities
– withdraw consent at any time where processing is based on consent
– request data portability, where applicable
– lodge a complaint with a competent data protection authority

Contact for Privacy Requests

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact: